Fleur Hannen

Fleur Hannen

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Chairperson/Director of Clinical Governance

Fleur, the dedicated Managing Director of Critical Success Solutions, brings a wealth of expertise and experience specifically tailored to the aged care sector. With a focus on key projects, Fleur works closely with clients, offering her insights as a Nurse Advisor and conducting organizational reviews in aged care. Additionally, she excels in developing and implementing business systems and solutions for both community and residential care settings. Fleur’s previous role as the Director of Care and Compliance with Montefiore Homes further solidifies her extensive knowledge of the industry. In this position, she successfully managed compliance, clinical governance, business development, financial reviews, and organizational change management strategies. Fleur’s leadership acumen is further demonstrated through her tenure as the General Manager of Operations with IBIS Care, overseeing multiple centers and managed facilities. This experience complements her prior roles as CEO at Scalabrini Villages and GM Business Services at Summit Care.

Fleur’s remarkable career spans over 30 years, marked by numerous achievements and senior leadership positions within the care sector. As a Registered Nurse, she brings a practical and hands-on approach to her work, coupled with a deep understanding of the industry. Fleur actively contributes to aged care and community boards, as well as various business committees, highlighting her commitment to driving positive change within the sector. Her impressive educational qualifications include a Master of Business Administration with a focus on Human Resource, a Bachelor of Science, and a Diploma of Company Directors. With Fleur’s vast experience, expertise, and dedication to the aged care sector, she serves as an invaluable asset to Clinical Assessor Home Care, ensuring excellence in care delivery and organizational success.